FAQ
Frequently Asked Questions
Contrary to some manufacturer's claims, electronic cigarettes are not a WHO (World Health Organization) endorsed smoking cessation device.
Twisp can at best be described as an alternative to smoking.
Questions
What is in it?
Does it taste like a real cigarette?
Can I use Twisp to stop smoking?
I have found a cheap ecigarette on the internet, what makes Twisp special?
How does it work?
How much will I save?
How do I use the electronic cigarette liquids?
Is there a guarantee on the device?
Are there any special instructions for the batteries?
Sometimes I get a little of the liquid in my mouth, how do I avoid that?
Can anyone use Twisp?
Are there any side effects?
Does the vapour smell or stain like tobacco smoke?
Do I have to purchase the Twisp liquids to refill my cartridges?
Who makes Twisp?
I have another question!
What is in it?
Twisp electronic cigarettes do not burn tobacco. The vapour you are inhaling is free of hazardous smoke particulates and tar.
Instead the liquid (Vegetable Glycerinel, Water, flavour and nicotine) in the cartridge is atomized, and then vapourised into a dense mist, which looks and tastes very similar to smoke.
Vegetable Glycerine, is a common food grade additive, generally regarded as safe by the FDA (GRAS) and is used to suspend flavour and create the simulated smoke. It is also found in toothpaste, mouthwash and as a humectant in tobacco products (keeps tobacco moist).
Nicotine itself isn't carcinogenic (a cancer causing agent) nor does not have any mutagenic properties.
Nicotine is an alkaloid found in certain plants, predominantly tobacco, and in much lower quantities in tomatoes, potatoes, eggplant and green peppers.
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Does it taste like a real cigarette?
Twisp tastes very similar to a light cigarette, and somewhat similar to a hubbly bubbly or shisha pipe.
The cartridges are available in a variety of flavours and strengths including: Tobacco, vanilla, coffee, chocolate, cherry, strawberry, mint and, in High, Medium, Low and Zero nicotine concentrations.
Can I use Twisp to stop smoking?
Twisp is a cigarette simulator and marketed as a smoking alternative. It is not currently an endorsed smoking cessation device.
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I have found a cheap ecigarette on the internet, what makes Twisp special?
Twisp has partnered with Dutch manufactrer Janty, to produce our electronic cigarettes. Janty has consistently been recognised as the leading and most advanced producer of e-cigs on the international market. Twisp has the exlusive rights to market and distribute Janty products within Africa.
There are many companies in China marketing generic products, these however do not reflect the state of the art, and do not benefit from R&D and customer support that Janty and Twisp provide.
See below links for informative and impartial reviews from the established international community.
http://www.e-cigarette-forum.com/forum/index.php
How does it work?
In essence Twisp is a miniature personal atomiser which heats the ingredients to their point of vaporisation. When someone puffs the Twisp or pressing the manual switch, itr activates the rechargeable lithium polymer battery, which starts the process of atomizing, heating and evaporation, creating a thick vapour "smoke" which tastes and looks just like the real thing.
How much will I save?
The average 20 a day smoker will spend roughly R15000 per year on cigarettes (not including accessories, chewing gum and dry cleaning) that converts to just under R1250 per month! The Twisp should have paid for itself after 6-8 weeks.
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How do I use the electronic cigarette liquids?
Twisp liquids can be used either to refill your existing or blank cartidges (this saves you money), or by dripping directly on the atomiser (drip smoking) This creates a superior amount of flavour and vapour not attaintable with the cartridges alone. This is done by dripping some of the Twisp liquid onto the stainless steel mesh coil above the atomiser. 2-3 drops should be enough, redo once vapor diminishes.
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Is there a guarantee on the device?
Yes, Twisp starter packs exluding atomisers are guaranteed for 3 months against defective parts and workmanship, see warranty page on this site.
If looked after Twisp atomisers should give you up to 6 months good service. Please see below for atomiser maintenance instructions.
Atomiser Daily care.
1: Remove Atomiser from battery and cartridge.
2:Blow the atomiser out thoroughly and vigorously until no more liquid comes out.
2: Clean away excess liquid with tissue
3: Remove Atomiser from battery overnight, to let drain.
4: Rinse, blow out and dry cartridge before refilling.
Are there any special instructions for the batteries?
Similar to a cell phone, Twisp batteries require a deep cycle charge before first use 8 hours or overnight. After which 1-3 hours will completely charge the battery (depending on model, please see accompanying instruction booklet).
Sometimes I get a little of the liquid in my mouth, how do I avoid that?
During transport some liquid may have moved into the inhalation chamber within the cartridge.
After installing a fresh cartridge, turn the cigarette upside down (filter up) and shake for 10 seconds. Then take small puffs until you are confident that the liquid has passed back into the atomization chamber. If you are using the liquids to refill your cartridges, do not overfill..
Can anyone use Twisp?
Twisp is only intended for smokers with a pre-existing nicotine addiction. It is also not recommended for pregnant or lactating women, or those sensitive to nicotine or propylene glycol. It is not for sale to children under the age of 18.
Are there any side effects?
Nicotine is addictive, and can raise blood pressure aswell as increase heart rate.
Does the vapour smell or stain like tobacco smoke?
No. For the first few seconds of exhalation there may be a slight scent from the flavouring in the vapour, but it disappears almost instantly. The exhaled water vapour will not stain teeth or fabric.
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Do I have to purchase the Twisp liquids to refill my cartridges.
Yes, The starter packs ship with 2 Blank cartridges and 5ml's of refil liquid.
Some people use the liquid also to drip directly on the atomiser to create a superior amount of vapor. This is called "Drip smoking". Please only use Twisp brand liquids for this purpose as damage from using non-Twisp refills will void your warranty.
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Who makes Twisp?
As of 12/08 All Twisp products are manufactured by acclaimed Dutch e-cigarettes producer Janty under the Twisp brand. Janty has consistantly produced the best electronic cigarettes on the market and distanced themselves from the generic chinese market.
Ek het ongeveer 50 sigarette per dag gerook. Het 'n maand gelede my Twisp gekoop, en besef dis die perfekte alternatief. Sal binne die volgende maand ook die twisp kan bêre. Ek kan getuig dat dit definitief werk.
